The ultimate goal of encouraging trust, healthy conflict, commitment, and accountability is to achieve results. And yet, as it turns out, one of the greatest challenges to team success is the inattention to results. In the context of a cohesive team, results
- refer to the collective goals of the team
- are not limited to financial measure, but are more broadly related to expectations and outcome-based performance
But what would a team be focused on other than results? Team status and individual status are the prime candidate. A focus on team status occurs when merely being part of a group is satisfying enough, regardless of results. Individual status refers to the familiar tendency of people to focus on enhancing their own positions or career prospects at the expense of their team.
*2014 by Patrick Lencioni and John Wiley & Sons